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Welcome to iBaby. We value your privacy and are committed to handling your personal information responsibly. This Privacy Policy explains how information may be collected, used, stored, and disclosed when you visit our website, purchase products, or contact our team.
Depending on how you use our website, we may collect information such as your name, phone number, email address, delivery address, billing details, order history, and information you provide when contacting customer support. We may also collect technical information, including your browser type, device information, IP address, and website usage data.
We may collect information directly from you when you create an account, place an order, complete a form, subscribe to updates, or communicate with us. Certain technical data may also be collected automatically through website technologies such as cookies and server logs, where applicable.
We may use your information to process and deliver orders, confirm purchases, provide customer support, communicate important updates, maintain account security, improve our website, prevent fraud, and meet applicable legal requirements. We will use personal information for other purposes only where permitted by applicable law.
We do not sell your personal information as part of our ordinary business practices. Where necessary, we may share relevant information with trusted service providers, such as delivery companies, payment processors, website hosting providers, and customer support services, to operate our business. Information may also be disclosed when required by law or when reasonably necessary to protect our rights, customers, and services.
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or electronic storage method can be guaranteed to be completely secure. We encourage you to protect your account credentials and avoid sharing sensitive information through unsecured channels.
Our website may use cookies or similar technologies to support essential functionality, remember preferences, understand website performance, and improve your browsing experience. You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, including order processing, customer service, accounting, security, and legal obligations. When information is no longer required, we will take reasonable steps to delete it or otherwise handle it appropriately, subject to applicable retention requirements.
Depending on applicable law, you may have the right to request access to, correction of, or deletion of certain personal information, or to object to or restrict particular processing activities. You may also be able to withdraw consent where processing is based on consent. Contact us using the details below to make a request. We may need to verify your identity before responding.
Our website may contain links to third-party websites or services. Those providers may have their own privacy policies and practices. We are not responsible for the privacy or security practices of third-party websites that we do not control. We encourage you to review their policies before providing personal information.
Our products may be intended for babies and children, but our website services are intended to be used by adults or with appropriate adult involvement. We do not knowingly seek to collect personal information directly from children without appropriate authorization where required by law. If you believe a child has provided personal information improperly, please contact us so we can review the matter.
We may update this Privacy Policy to reflect changes in our services, information practices, or legal requirements. Any revised version will be published on this page. We encourage you to review this page periodically to stay informed about how your information is handled.
If you have questions about this Privacy Policy or how your personal information is handled, please contact our team. We will review your inquiry and respond as appropriate.
iBaby Customer Support
Email: info@ibaby.care
Phone: 017 824 919 | 098 391 456
Address: Borey Piphup Thmey Chamkar Doung, No. 53B, St. 7, Sangkat Prey Sa, Khan Dangkao, Phnom Penh, Cambodia 120504
Thank you for trusting iBaby. We aim to handle your information carefully and provide a safe, reliable shopping experience.
